How To Fix CRM_CANCEL423 - The cancellation receipt date is before the contract start date

CRM_CANCEL423 - Overview

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 423

• Message text: The cancellation receipt date is before the contract start date

What causes this issue?

A cancellation receipt date was entered which is before the contract
start date.

System Response

No cancellation date is calculated.

How to fix this error?

If a cancellation date is to be calculated, you should enter a
cancellation receipt date which is after the contract start date.
Otherwise, enter the cancellation date manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL423 - The cancellation receipt date is before the contract start date ?

  The SAP error message CRM_CANCEL423 indicates that there is an issue with the cancellation receipt date being set before the contract start date. This typically occurs in the context of contract management within SAP CRM (Customer Relationship Management) when attempting to cancel a contract or service.
  
  Cause:
  The error arises when the system detects that the date you are trying to use for the cancellation (cancellation receipt date) is earlier than the date when the contract became effective (contract start date). This is logically inconsistent because you cannot cancel a contract before it has officially started.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Contract Dates:
  
  Review the contract details to confirm the start date. Ensure that the cancellation receipt date you are trying to enter is on or after the contract start date.
  
  
  
  Adjust the Cancellation Date:
  
  If the cancellation receipt date is indeed before the contract start date, you will need