How To Fix CRM_CALL_LIST025 - Business routing scenario &1 is not unique, use F4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 025

• Message text: Business routing scenario &1 is not unique, use F4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST025 - Business routing scenario &1 is not unique, use F4 ?

  The SAP error message CRM_CALL_LIST025 indicates that there is a problem with the business routing scenario in the SAP CRM system. Specifically, it means that the business routing scenario you are trying to use is not unique, and the system requires you to specify which one you want to use.
  
  Cause:
  
  Non-Unique Business Routing Scenarios: The error typically occurs when there are multiple business routing scenarios that match the criteria you are using. This can happen if:
  There are multiple entries in the configuration for the same business routing scenario.
  The system cannot determine which scenario to use because of overlapping or similar definitions.
  
  
  
  
  Solution:
  
  
  Use F4 Help: The error message suggests using the F4 help function. This allows you to view all available business routing scenarios and select the appropriate one. 
  
  When you encounter the error, press the F4 key to open the selection screen.
  Review the list of available scenarios and choose the one that