How To Fix CRM_CALL_LIST018 - No user name exists for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 018

• Message text: No user name exists for business partner &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST018 - No user name exists for business partner &1 ?

  The SAP error message CRM_CALL_LIST018 indicates that there is no user name associated with the specified business partner in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to access or manipulate data related to a business partner.
  Cause:
  The primary cause of this error is that the business partner (BP) you are trying to work with does not have a user name assigned to it in the system. This can happen for several reasons:
  
  The business partner was created without a user name.
  The user name was deleted or not maintained properly.
  There may be a configuration issue or data inconsistency in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Enter the business partner number that is causing the error.
  Check the details of the business partner to see if a user name is assigned.
  
  
  
  Assign a User Name:
  
  If no user name exists, you can assign one by navigating to the relevant section in the business partner data.
  Ensure that the user name is valid and follows the naming conventions set by your organization.
  
  
  
  Check User Roles:
  
  Ensure that the business partner has the necessary roles assigned that might require a user name.
  You can do this in the same BP transaction by checking the roles assigned to the business partner.
  
  
  
  Data Consistency Check:
  
  If you suspect data inconsistency, you may want to run consistency checks or consult with your SAP Basis team to ensure that the database is in a healthy state.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed instructions on managing business partners and user names.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  CRMD_ORDER: CRM Order Management
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit business partner data.
  
  By following these steps, you should be able to resolve the CRM_CALL_LIST018 error and ensure that the business partner has the necessary user name associated with it.