How To Fix CRM_CALL_LIST011 - Contact persons: missing parameter - business partner range

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 011

• Message text: Contact persons: missing parameter - business partner range

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST011 - Contact persons: missing parameter - business partner range ?

  The SAP error message CRM_CALL_LIST011 indicates that there is a missing parameter related to the business partner range when trying to access or process contact persons in the CRM system. This error typically arises in scenarios where a business partner (BP) is expected but not provided or is incorrectly configured.
  Cause:
  
  Missing Business Partner Range: The system expects a range of business partners to be specified, but it is either missing or not correctly defined in the selection criteria.
  Incorrect Configuration: There may be issues with the configuration of the business partner settings in the CRM system.
  Data Entry Error: The user may have inadvertently left out necessary fields when entering data related to contact persons or business partners.
  
  Solution:
  
  Check Selection Criteria: Ensure that the selection criteria for the business partner range are correctly defined. You may need to specify a valid range of business partners in the relevant transaction or report.
  Review Configuration: Go to the configuration settings in the SAP CRM system and verify that the business partner settings are correctly configured. This includes checking the settings for contact persons and ensuring that the necessary parameters are set.
  Data Validation: Validate the data being used in the transaction. Ensure that all required fields are filled out correctly and that there are no missing entries.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the CRM_CALL_LIST011 error and how to resolve it in your specific context.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Business Partner Concept: In SAP CRM, business partners are central to managing customer relationships. Understanding how business partners and their roles (like contact persons) are structured is crucial.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing business partners, such as BP (Business Partner) or CRMD_ORDER (for managing CRM orders).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific patches or updates that address known issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.