How To Fix CRM_CALL_LIST010 - Relationship category &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 010

• Message text: Relationship category &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST010 - Relationship category &1 does not exist ?

  The SAP error message "CRM_CALL_LIST010: Relationship category &1 does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is trying to access a relationship category that has not been defined in the system. This can happen in various scenarios, such as when creating or managing business partners, relationships, or call lists.
  Cause:
  
  Missing Configuration: The specified relationship category (denoted by &1) has not been configured in the system.
  Incorrect Input: The relationship category might have been incorrectly entered or referenced in the transaction.
  Transport Issues: If the system has recently undergone a transport of configuration or customization, the relationship category may not have been included or activated in the target system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant section for defining relationship categories (usually under CRM settings).
  Ensure that the relationship category you are trying to use is defined and active.
  
  
  
  Verify Input:
  
  Double-check the input for the relationship category in the transaction where the error occurred.
  Ensure that the correct category is being referenced.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the missing configuration or manually create the relationship category in the target system.
  
  
  
  Data Consistency Check:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables (e.g., CRMD_RELAT) for the existence of the relationship category.
  If there are inconsistencies, you may need to correct the data manually or through a data migration process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more details on relationship categories and their configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: SPRO (Customizing), SE11 (Data Dictionary), SE16 (Data Browser).
  Tables: CRMD_RELAT (Relationship Categories), CRMD_ORDER (CRM Order Management).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.