How To Fix CRM_CALL_LIST013 - Business partner &1 in target group &2 is flagged as deleted

CRM_CALL_LIST013 - Overview

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 013

• Message text: Business partner &1 in target group &2 is flagged as deleted

What causes this issue?

Business partner &SYST-MSGV1& in target group &SYST-MSGV2& is flagged
as deleted.

System Response

The business partner will not be processed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_CALL_LIST013 - Details

• The SAP error message CRM_CALL_LIST013 indicates that a business partner (BP) is flagged as deleted in the context of a target group. This typically occurs in the SAP Customer Relationship Management (CRM) module when trying to perform operations involving a business partner that has been marked as deleted.
  
  Cause:
  
  Business Partner Deletion: The business partner you are trying to use in a target group has been flagged as deleted in the system. This could happen due to data maintenance activities where a business partner is no longer active or relevant.
  Data Integrity Issues: There may be inconsistencies in the data where the target group is still referencing a business partner that has been marked for deletion.
  
  Configuration Issues: Sometimes, the configuration settings in the CRM system may not allow for deleted business partners to be included in certain operations.
  
  
  Solution:
  
  
  Check Business Partner Status:
  
  Go to the transaction code BP (Business Partner) and search for the business