How To Fix CRM_CALL_LIST004 - Contact is not allowed for BP &1; check control data in BP maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 004

• Message text: Contact is not allowed for BP &1; check control data in BP maintenance

What causes this issue?

Contact is not allowed for business partner.

System Response

No activities will be generated for this business partner.

How to fix this error?

Check and maintain control data in <DS:TRAS.BP>Business Partner master
</> if necessary.
You can control whether a specific business activity is allowed with a
specific business partner in any maintained role on the Status
application tab in the Lock subscreen area.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST004 - Contact is not allowed for BP &1; check control data in BP maintenance ?

  The SAP error message CRM_CALL_LIST004 indicates that a contact person is not allowed for a Business Partner (BP) in the context of a CRM call list. This typically occurs when there are restrictions or settings in the Business Partner's control data that prevent the specified contact from being used in a particular transaction or process.
  Cause:
  
  Control Data Settings: The Business Partner (BP) may have specific control data settings that restrict the use of certain contacts. This could include settings related to the role of the contact person or the status of the BP.
  Role Assignment: The contact person may not have the appropriate role assigned that allows them to be used in the context of the call list.
  Status of the BP: The Business Partner might be inactive or have a status that does not allow for the use of its contacts.
  Data Inconsistencies: There may be inconsistencies or missing data in the Business Partner master data that need to be addressed.
  
  Solution:
  
  
  Check Business Partner Control Data:
  
  Go to the Business Partner maintenance transaction (e.g., transaction code BP).
  Search for the Business Partner in question and check the control data settings.
  Ensure that the contact person is allowed and that the necessary roles are assigned.
  
  
  
  Verify Contact Person Role:
  
  Ensure that the contact person has the correct role assigned that permits them to be used in the call list.
  If necessary, add or modify the roles for the contact person.
  
  
  
  Check Status of the Business Partner:
  
  Verify that the Business Partner is active and not blocked or inactive.
  If the BP is inactive, you may need to reactivate it or change its status.
  
  
  
  Review Data Consistency:
  
  Check for any missing or inconsistent data in the Business Partner master data.
  Make sure all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific settings and configurations related to Business Partners and contact persons.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, CRMD_ORDER for CRM order management, and others that may be relevant to your specific scenario.
  Business Partner Roles: Understand the different roles that can be assigned to Business Partners and how they affect the use of contacts in various processes.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_CALL_LIST004 error message.