How To Fix CRM_CALL_LIST002 - Invalid date; end date must be after start date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 002

• Message text: Invalid date; end date must be after start date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST002 - Invalid date; end date must be after start date ?

  The SAP error message CRM_CALL_LIST002 indicates that there is an issue with the date range specified in a call list or a similar transaction. Specifically, the error states that the end date must be after the start date. This typically occurs in scenarios where date ranges are used for filtering or scheduling activities, such as in CRM (Customer Relationship Management) applications.
  Cause:
  The error is caused by one of the following reasons:
  
  Incorrect Date Input: The end date has been entered as the same as or before the start date.
  Data Entry Error: There may have been a typographical error when entering the dates.
  System Configuration: In some cases, system settings or configurations may lead to unexpected behavior regarding date handling.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Date Inputs:
  
  Review the start and end dates you have entered.
  Ensure that the end date is indeed after the start date.
  
  
  
  Correct the Dates:
  
  If you find that the end date is incorrect, modify it to a valid date that is after the start date.
  
  
  
  Validation:
  
  After making changes, validate the date fields to ensure they meet the required criteria before submitting the transaction again.
  
  
  
  Consult Documentation:
  
  If you are unsure about the date formats or the expected values, refer to the SAP documentation or help files related to the specific transaction you are working with.
  
  
  
  System Configuration:
  
  If the issue persists and you suspect it may be related to system configuration, consult with your SAP administrator or technical support team to review the settings.
  
  
  
  Related Information:
  
  Date Formats: Ensure that the date formats used are consistent with the system's regional settings (e.g., DD/MM/YYYY vs. MM/DD/YYYY).
  User Permissions: Sometimes, user roles and permissions can affect the ability to enter certain data. Ensure you have the necessary permissions to make changes.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to date handling in your version of SAP CRM.
  
  By following these steps, you should be able to resolve the CRM_CALL_LIST002 error and successfully proceed with your transaction.