How To Fix CRM_CALL_LIST001 - Business partner &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 001

• Message text: Business partner &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST001 - Business partner &1 does not exist ?

  The SAP error message "CRM_CALL_LIST001 Business partner &1 does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a specified business partner (BP) in the database. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Incorrect Business Partner ID: The business partner ID provided in the transaction may be incorrect or mistyped.
  Business Partner Not Created: The business partner may not have been created in the system yet.
  Inactive Business Partner: The business partner exists but is marked as inactive or deleted.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the business partner not being available in the CRM system.
  
  Solutions:
  
  Verify Business Partner ID: Double-check the business partner ID for any typos or errors. Ensure that you are using the correct format.
  Create Business Partner: If the business partner does not exist, create it using the transaction code BP (Business Partner) in the SAP GUI.
  Check Status: If the business partner exists, check its status to ensure it is active. You can do this by using the BP transaction and searching for the business partner.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business partner. This may involve checking roles and authorizations in the user profile.
  Data Synchronization: If the system is integrated with other systems (like SAP ECC or third-party applications), check for any data synchronization issues. You may need to run synchronization jobs or check middleware settings.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to investigate further, especially if there are underlying system issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, CRMD_ORDER for managing CRM orders, and SE16 for data table checks.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on business partner management in CRM.
  Community Forums: Engage with SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.