How To Fix CRM_BUPA_MKTPERM020 - Search criterion &1 cannot be used with other search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MKTPERM - Messages for Marketing Permission

• Message number: 020

• Message text: Search criterion &1 cannot be used with other search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MKTPERM020 - Search criterion &1 cannot be used with other search criteria ?

  The SAP error message CRM_BUPA_MKTPERM020 indicates that there is an issue with the search criteria being used in a query related to business partners in the SAP Customer Relationship Management (CRM) module. Specifically, this error occurs when a particular search criterion cannot be combined with other search criteria in the same query.
  Cause:
  The error typically arises due to the following reasons:
  
  Incompatible Search Criteria: Certain search fields are not designed to be used together. For example, if you are trying to filter by both a specific business partner type and a status that is not compatible with that type, the system will throw this error.
  Logical Conflicts: The combination of search criteria may create a logical conflict that the system cannot resolve.
  Configuration Issues: There may be configuration settings in the CRM system that restrict the use of certain search criteria together.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Search Criteria: Check the search criteria you are using in your query. Ensure that they are compatible and can logically be used together. Refer to the SAP documentation or help resources for guidance on which criteria can be combined.
  
  
  Modify the Query: If you identify incompatible criteria, modify your search query to remove or replace the conflicting criteria. Try running the query with fewer criteria to isolate the issue.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Test in a Different Environment: If possible, test the same query in a development or test environment to see if the issue persists. This can help determine if the problem is specific to your current environment.
  
  
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with details of the error, the search criteria you are using, and any relevant configuration settings.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation on CRM business partner management and search functionalities.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  Training Resources: Consider training or workshops on SAP CRM to better understand the system's search functionalities and best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.