How To Fix CRM_BUPA_MKTPERM019 - Enter a date of consent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MKTPERM - Messages for Marketing Permission

• Message number: 019

• Message text: Enter a date of consent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MKTPERM019 - Enter a date of consent ?

  The SAP error message CRM_BUPA_MKTPERM019 indicates that a date of consent is required for a specific action related to business partner marketing permissions. This error typically arises in the context of managing marketing permissions for business partners in SAP Customer Relationship Management (CRM).
  Cause:
  The error occurs when you attempt to perform an action (such as creating or updating a business partner's marketing permissions) without providing a required date of consent. The date of consent is crucial for compliance with data protection regulations, such as GDPR, which require organizations to document when consent was given by individuals for the processing of their personal data.
  Solution:
  To resolve this error, you need to provide a valid date of consent. Here are the steps you can take:
  
  
  Access the Business Partner Data: Navigate to the business partner record that you are trying to update or create.
  
  
  Locate Marketing Permissions: Find the section related to marketing permissions or consent management.
  
  
  Enter Date of Consent: Input a valid date in the "Date of Consent" field. This date should reflect when the business partner provided consent for marketing communications.
  
  
  Save Changes: After entering the date, save the changes to the business partner record.
  
  
  Re-attempt the Action: Once the date of consent is provided, try to perform the action that previously triggered the error.
  
  
  Related Information:
  
  Data Protection Compliance: Ensure that your organization is compliant with relevant data protection laws, such as GDPR, which mandate that consent must be documented and can be revoked by the individual at any time.
  Business Partner Management: Familiarize yourself with the business partner management functionalities in SAP CRM, especially regarding marketing permissions and consent management.
  SAP Notes and Documentation: Check SAP Notes or the official SAP Help Portal for any updates or additional information related to this error message. There may be specific configurations or enhancements that can help manage consent more effectively.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.