How To Fix CRM_BUPA_MKTPERM018 - Consent &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MKTPERM - Messages for Marketing Permission

• Message number: 018

• Message text: Consent &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MKTPERM018 - Consent &1 does not exist ?

  The SAP error message CRM_BUPA_MKTPERM018 indicates that a specific consent (in this case, identified by &1) does not exist in the system. This error typically arises in the context of Customer Relationship Management (CRM) when dealing with marketing permissions or consents related to business partners.
  Cause:
  
  
  Missing Consent Record: The consent record that the system is trying to reference does not exist in the database. This could be due to:
  
  The consent was never created.
  The consent was deleted or archived.
  There is a typo or incorrect reference in the configuration or data entry.
  
  
  
  Data Synchronization Issues: If the system is integrated with other systems (like an ERP or external marketing systems), there may be synchronization issues leading to missing data.
  
  
  Configuration Issues: Incorrect configuration in the marketing permissions settings or business partner settings could lead to this error.
  
  
  Solution:
  
  
  Check Consent Records:
  
  Navigate to the relevant transaction or application where consents are managed (e.g., transaction code BP for Business Partner).
  Verify if the consent record with the specified ID exists. If it does not, you may need to create it.
  
  
  
  Create Missing Consent:
  
  If the consent is indeed missing, create a new consent record for the business partner. Ensure that all required fields are filled out correctly.
  
  
  
  Review Data Entry:
  
  Check for any typos or incorrect references in the data entry that might be causing the system to look for a non-existent consent.
  
  
  
  Check Integration Settings:
  
  If your system is integrated with other applications, ensure that the data synchronization is functioning correctly. You may need to re-sync or troubleshoot the integration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to marketing permissions and consents for any additional configuration steps that may be required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  Business Partner Management: Understanding how business partners and their consents are managed in SAP CRM is crucial. Familiarize yourself with the relevant transactions and tables.
  Marketing Permissions: Review the marketing permissions framework in SAP CRM to understand how consents are structured and managed.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error message CRM_BUPA_MKTPERM018 and ensure that the necessary consent records are in place for your business partners.