How To Fix CRM_BUPA_IDM038 - Request successfully sent to SAP NetWeaver IDM with e-mail address &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_IDM - Service BP Identity Management Integration

• Message number: 038

• Message text: Request successfully sent to SAP NetWeaver IDM with e-mail address &1

System Response

Your request has been successfully sent to SAP NetWeaver Identity
Management using e-mail address &V1&.

How to fix this error?

Depending on your Customizing settings of SAP NetWeaver Identity
Management, your request can first require a check from an
administrator, or it can be processed automatically.
In the case of automatic processing, do not modify any contact data
until the request was completed.
Depending on the kind of the request, the following can happen:
<ZH>Request Identity:</> An internet user is created in the system. An
e-mail with the logon data is sent to &V1&.
<ZH>Reset Password:</> SAP NetWeaver Identity Management resets the
password of the internet user. An e-mail with the new password is sent
to &V1&.
<ZH>Lock or Unlock User:</> The internet user is locked or unlocked.
<ZH>Change E-mail:</> SAP Netweaver Identity Management sends e-mails
for this internet user to the new e-mail address &V1&.
<ZH>Remove Identity:</> The internet user is deleted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

If you want to verify the changes triggered by the request, note that
any changes to user data might not be reflected until the UI buffer is
refreshed. To trigger a refresh manually, choose the edit pushbutton,
then the cancel pushbutton, so that no changes are made, but the view
and its buffers are refreshed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_IDM038 - Request successfully sent to SAP NetWeaver IDM with e-mail address &1 ?

  The SAP error message CRM_BUPA_IDM038 indicates that a request has been successfully sent to SAP NetWeaver Identity Management (IDM) with a specific email address. This message is typically informational rather than an error, suggesting that the system has processed a request related to a business partner or user identity management.
  Cause:
  
  Informational Message: The message is not an error but rather a confirmation that a request has been sent to IDM for processing.
  Email Address: The message includes an email address, which indicates that the request pertains to a user or business partner associated with that email.
  
  Solution:
  Since this message is informational, there is generally no action required unless you are expecting a specific outcome from the IDM request. However, if you are troubleshooting or monitoring the process, consider the following steps:
  
  Check IDM Status: Verify the status of the request in the IDM system to ensure it has been processed successfully.
  Monitor for Further Messages: Look for subsequent messages or notifications that indicate the outcome of the request (e.g., success or failure).
  Review Configuration: If you are experiencing issues with the IDM integration, review the configuration settings in both SAP CRM and IDM to ensure they are correctly set up.
  Consult Logs: Check the application logs in both SAP CRM and IDM for any additional information or errors that may provide context.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and IDM for detailed information on integration and error handling.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address specific issues related to IDM requests.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar messages.
  
  If you are facing issues beyond this informational message, please provide more context or specific symptoms, and I can assist you further.