How To Fix CRM_BUPA_IDM039 - Enter a new e-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_IDM - Service BP Identity Management Integration

• Message number: 039

• Message text: Enter a new e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_IDM039 - Enter a new e-mail address ?

  The SAP error message CRM_BUPA_IDM039 typically indicates that there is an issue with the email address associated with a business partner in the SAP Customer Relationship Management (CRM) system. This error usually occurs when the system expects a valid email address to be entered, but the provided email address is either missing, invalid, or not formatted correctly.
  Cause:
  
  Missing Email Address: The email field is empty when it is required.
  Invalid Email Format: The email address entered does not conform to standard email formatting (e.g., missing "@" symbol, invalid characters).
  Business Partner Data: The business partner record may not have a valid email address associated with it, or the email address may have been deleted or not maintained properly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Enter a Valid Email Address:
  
  Navigate to the business partner record in the SAP CRM system.
  Locate the email address field and enter a valid email address that follows the standard format (e.g., [e-mail]).
  
  
  
  Check for Required Fields:
  
  Ensure that all required fields in the business partner data are filled out correctly, including the email address.
  
  
  
  Validate Email Format:
  
  Make sure that the email address does not contain any invalid characters or spaces. It should be in the correct format.
  
  
  
  Review Business Partner Data:
  
  If you are working with a specific business partner, check if the email address is maintained in the relevant views (e.g., General Data, Contact Data).
  
  
  
  Consult Documentation:
  
  If you are unsure about the required format or fields, refer to the SAP documentation or help resources for guidance on maintaining business partner data.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary permissions to edit the business partner data. If not, contact your system administrator.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to access and edit business partner records.
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may provide additional insights or updates related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_BUPA_IDM039 error and successfully enter a new email address for the business partner.