How To Fix CRM_BUPA_IBSSI001 - ID &1 is being used for research and cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_IBSSI - IBS SI: General messages for package CRM_BUPA_IBSSI

• Message number: 001

• Message text: ID &1 is being used for research and cannot be changed

What causes this issue?

Bank detail IDs should not be changed in IS-M if they are already in
use.
For bank details ID <(>&<)>V1&, at least one use was found in the
researches for M/SD.

System Response

The change is rejected.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_IBSSI001 - ID &1 is being used for research and cannot be changed ?

  The SAP error message CRM_BUPA_IBSSI001 indicates that the business partner (ID &1) is currently being used for research purposes and cannot be changed. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to modify a business partner that is locked for editing due to ongoing research activities.
  Cause:
  
  Research Lock: The business partner is locked for research purposes, which means that it is currently being used in a process that prevents changes.
  Active Processes: There may be active processes or transactions that are utilizing the business partner, such as ongoing sales orders, service requests, or marketing activities.
  System Configuration: The system may be configured to prevent changes to business partners that are involved in certain processes.
  
  Solution:
  
  Check Active Processes: Investigate if there are any active processes or transactions that are using the business partner. You can do this by checking related documents or transactions in the CRM system.
  Release the Lock: If you have the necessary permissions, you may need to release the lock on the business partner. This could involve completing or canceling the active processes that are using the business partner.
  Wait for Completion: If the business partner is being used in a legitimate ongoing process, you may need to wait until that process is completed before making any changes.
  Consult with Colleagues: If you are unsure about the processes using the business partner, consult with colleagues or team members who may have more information about the current status of the business partner.
  Check Configuration: If this issue persists and is affecting multiple business partners, it may be worth checking the system configuration or consulting with your SAP Basis or technical team to ensure that the settings are appropriate.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) to view the details of the business partner and check its status.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Documentation: Review the SAP documentation for CRM and business partner management to understand the implications of research locks and how they are managed within the system.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team for further investigation.