How To Fix CRM_BUPA_HIER_BW002 - Hierarchy & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_HIER_BW - SAP BP: Hierarchy Extraction for BW

• Message number: 002

• Message text: Hierarchy & not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_HIER_BW002 - Hierarchy & not found ?

  The SAP error message CRM_BUPA_HIER_BW002 typically indicates that a hierarchy or a specific node within a hierarchy is not found in the system. This error often arises in the context of Business Partner (BP) hierarchies in SAP Customer Relationship Management (CRM) or when working with Business Warehouse (BW) data.
  Cause:
  
  Missing Hierarchy: The specified hierarchy does not exist in the system.
  Incorrect Hierarchy ID: The hierarchy ID being referenced may be incorrect or misspelled.
  Data Inconsistency: There may be inconsistencies in the data, such as missing nodes or relationships within the hierarchy.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
  Transport Issues: If the hierarchy was recently transported from another system, it may not have been properly imported.
  
  Solution:
  
  
  Verify Hierarchy Existence:
  
  Check if the hierarchy exists in the system by navigating to the relevant transaction (e.g., BP for Business Partner) and looking for the hierarchy in question.
  
  
  
  Check Hierarchy ID:
  
  Ensure that the hierarchy ID you are using is correct. Double-check for any typos or incorrect references.
  
  
  
  Review Data Consistency:
  
  Use transaction codes like BP or CRMD_ORDER to review the hierarchy structure and ensure that all nodes and relationships are correctly defined.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and access the hierarchy. This can be checked with the help of your SAP security team.
  
  
  
  Transport Validation:
  
  If the hierarchy was recently transported, verify that the transport was successful and that all necessary objects were included.
  
  
  
  Recreate Hierarchy:
  
  If the hierarchy is missing or corrupted, consider recreating it from scratch or restoring it from a backup if available.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and SE11 (Data Dictionary) for checking table structures.
  SAP Documentation: Review SAP Help documentation for Business Partner hierarchies and CRM data management for more context on how hierarchies are structured and managed.
  Support Community: Engage with the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.