How To Fix CRM_BUPA_IBSSI000 - ID &1 is used in IS-M orders and cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_IBSSI - IBS SI: General messages for package CRM_BUPA_IBSSI

• Message number: 000

• Message text: ID &1 is used in IS-M orders and cannot be changed

What causes this issue?

Bank detail IDs should not be changed in IS-M if they are already in
use. For the bank details ID &V1&, at least one use was found in
(&V2&),,Order M/AM
(&V3&),,Order M/SD.

System Response

The change is rejected.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_IBSSI000 - ID &1 is used in IS-M orders and cannot be changed ?

  The SAP error message CRM_BUPA_IBSSI000 indicates that a business partner (ID &1) is being used in IS-M (Industry Solution for Media) orders, and therefore, it cannot be changed. This error typically arises when you attempt to modify a business partner that is linked to existing orders in the IS-M module.
  Cause:
  
  Business Partner Usage: The business partner is currently associated with one or more IS-M orders, which restricts any changes to its details (like address, name, etc.).
  Data Integrity: SAP enforces data integrity rules to ensure that changes do not lead to inconsistencies in related documents or transactions.
  
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check Usage: 
  
  Identify the IS-M orders that are using the business partner. You can do this by running a report or using transaction codes that allow you to view orders associated with the business partner.
  Use transaction codes like SE16 or SE11 to check the relevant tables (e.g., CRMD_ORDER, BUT000, etc.) for any references to the business partner.
  
  
  
  Change Business Partner:
  
  If you need to change the business partner details, you may need to first remove or change the association of the business partner from the IS-M orders. This may involve:
  
  Deleting or modifying the orders that reference the business partner.
  Creating a new business partner if the changes are significant and cannot be made directly.
  
  
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to business partner management and IS-M orders for any specific guidelines or procedures.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (Order Management), and SE16 (Data Browser).
  SAP Notes: Search for SAP Notes that might provide additional insights or solutions related to this error message.
  Business Partner Roles: Understand the roles assigned to the business partner and how they relate to IS-M orders, as this can affect the ability to make changes.
  
  By following these steps, you should be able to address the error and make the necessary changes to the business partner or the associated orders.