How To Fix CRM_BUPA_FRG0140406 - You cannot edit sales group data. Check mapping to SD sales group &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0140 - Service BP Sales Data

• Message number: 406

• Message text: You cannot edit sales group data. Check mapping to SD sales group &1.

What causes this issue?

The sales group in Service is no longer mapped to the Sales and
Distribution (SD) sales group &V1&.
The following causes could apply:
The mapping has been deleted in Customizing.
The sales group attribute has been removed from the sales group.
The sales group has been deleted.

System Response

You cannot edit the sales group data or the sales office data. This is
to prevent inconsistencies between SD and Service.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

You must restore the mapping between the sales group in Service and SD
sales group &V1&. Depending on what caused the mapping to be dissolved,
you have the following options:
Reassign the corresponding attribute to the affected sales group in
Service, and restore the mapping to SD sales group &V1& in Customizing
for <LS>Service</>.
Assign another sales group of the same sales organization in Service to
the SD sales group &V1&, and define the corresponding mapping in
Customizing for <LS>Service</>.
You perform the above tasks in the following places:
Organizational management in Service.
Customizing for <LS>Service</> under <LS>Master Data</> ->
<LS>Organizational Management</> -> <LS>Assignment of Organizational
Units to SD</> -> <LS>Assign Service Sales Groups to SD Sales Groups</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0140406 - You cannot edit sales group data. Check mapping to SD sales group &1. ?

  The SAP error message CRM_BUPA_FRG0140406 indicates that there is an issue with editing sales group data in the Customer Relationship Management (CRM) module. The message specifically states that you cannot edit the sales group data and suggests checking the mapping to the Sales and Distribution (SD) sales group.
  Cause:
  This error typically occurs due to one of the following reasons:
  
  
  Mapping Issues: The sales group in the CRM system is not correctly mapped to the corresponding sales group in the SD module. This can happen if the sales groups are not defined or if there are discrepancies in the configuration.
  
  
  Authorization Issues: The user may not have the necessary authorizations to edit the sales group data.
  
  
  Data Consistency: There may be inconsistencies in the data between the CRM and SD systems, which can prevent editing.
  
  
  System Configuration: The system may not be configured to allow changes to certain sales group data based on business rules or settings.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Mapping:
  
  Go to the configuration settings in the SAP system and verify the mapping between the CRM sales group and the SD sales group.
  Ensure that the sales groups are correctly defined in both systems and that they correspond to each other.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to edit sales group data.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check between the CRM and SD data. Look for any discrepancies that may need to be resolved.
  You can use transaction codes like SE16 or SE11 to view the relevant tables and check for inconsistencies.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help notes related to CRM and SD integration to ensure that all necessary configurations are in place.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about your configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE16 (for data browsing), and SU01 (for user management).
  Integration Settings: Review the integration settings between CRM and SD, particularly in the areas of sales organization, distribution channel, and sales group.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_BUPA_FRG0140406.