How To Fix CRM_BUPA_FRG0140204 - Sales office &2 sales group &3 not maintained for sales area &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0140 - Service BP Sales Data

• Message number: 204

• Message text: Sales office &2 sales group &3 not maintained for sales area &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0140204 - Sales office &2 sales group &3 not maintained for sales area &1 ?

  The SAP error message CRM_BUPA_FRG0140204 indicates that a specific sales office and sales group combination is not maintained for a particular sales area in the system. This error typically arises in the context of customer master data or when processing sales documents in SAP CRM (Customer Relationship Management).
  Cause:
  The error occurs when:
  
  A sales document (like a sales order) is being created or processed, and the system cannot find the required configuration for the specified sales area.
  The sales area is defined by the combination of:
  
  Sales Organization
  Distribution Channel
  Division
  
  
  The sales office and sales group associated with the sales area are not set up in the system.
  
  Solution:
  To resolve this error, you need to ensure that the sales office and sales group are properly maintained for the specified sales area. Here are the steps to do this:
  
  
  Check Sales Area Configuration:
  
  Go to the transaction code OVX5 (or navigate through the SAP menu: Logistics > Sales and Distribution > Master Data > Business Partners > Customer > Sales Area Data).
  Verify that the sales area (Sales Organization, Distribution Channel, Division) is correctly defined.
  
  
  
  Maintain Sales Office and Sales Group:
  
  Use transaction code OVX6 to maintain the sales office and sales group for the sales area.
  Ensure that the sales office and sales group are assigned to the correct sales area.
  
  
  
  Check Customer Master Data:
  
  Use transaction code BP to check the customer master data.
  Ensure that the customer is assigned to the correct sales area, sales office, and sales group.
  
  
  
  Consult with Configuration Team:
  
  If you do not have the necessary authorizations to make these changes, consult with your SAP configuration team or system administrator to ensure that the required settings are in place.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OVX5: Maintain Sales Area Data
  OVX6: Maintain Sales Office and Sales Group
  BP: Business Partner transaction for customer master data
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on sales area configuration and customer master data management.
  
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  By following these steps, you should be able to resolve the error message CRM_BUPA_FRG0140204 and ensure that the sales office and sales group are correctly maintained for the sales area in question.