How To Fix CRM_BUPA_FRG0130467 - Validity period of SEPA mandate &1 is expired

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0130 -

• Message number: 467

• Message text: Validity period of SEPA mandate &1 is expired

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0130467 - Validity period of SEPA mandate &1 is expired ?

  The SAP error message CRM_BUPA_FRG0130467 indicates that the validity period of a SEPA (Single Euro Payments Area) mandate has expired. This error typically occurs in the context of managing customer payments and mandates in the SAP Customer Relationship Management (CRM) system.
  Cause:
  The error is triggered when an attempt is made to process a payment or transaction using a SEPA mandate that is no longer valid. Each SEPA mandate has a defined validity period, and if the current date exceeds this period, the system will not allow the transaction to proceed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Mandate Validity:
  
  Review the SEPA mandate in question to confirm its validity period. You can do this by navigating to the relevant customer account or mandate management section in SAP.
  
  
  
  Renew the Mandate:
  
  If the mandate has indeed expired, you will need to renew it. This typically involves:
  
  Creating a new SEPA mandate for the customer.
  Ensuring that all necessary information is correctly filled out, including the mandate reference, customer details, and the new validity period.
  
  
  
  
  
  Update Customer Records:
  
  After renewing the mandate, ensure that the customer records are updated in the system to reflect the new mandate details.
  
  
  
  Test the Transaction:
  
  Once the mandate has been renewed, attempt to process the transaction again to verify that the error has been resolved.
  
  
  
  Related Information:
  
  SEPA Mandate Management: Understanding how SEPA mandates work within SAP is crucial. Familiarize yourself with the processes for creating, managing, and renewing mandates.
  SAP Documentation: Refer to SAP Help documentation for detailed instructions on managing SEPA mandates and handling related error messages.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify SEPA mandates in the system.
  Consult with SAP Support: If the issue persists or if you encounter additional errors, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and continue processing transactions without issues related to expired SEPA mandates.