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Message type: E = Error
Message class: CRM_BUPA_FRG0130 -
Message number: 469
Message text: SEPA mandate &1 is not valid at date &2
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CRM_BUPA_FRG0130469
- SEPA mandate &1 is not valid at date &2 ?The SAP error message CRM_BUPA_FRG0130469 indicates that a SEPA mandate (Single Euro Payments Area mandate) is not valid on a specific date. This error typically arises in the context of managing customer payments and mandates in the SAP Customer Relationship Management (CRM) system.
Cause:
The error can occur due to several reasons:
- Expired Mandate: The SEPA mandate may have expired, meaning it is no longer valid for processing payments.
- Incorrect Date: The date provided in the error message may fall outside the validity period of the mandate.
- Mandate Not Active: The mandate may not be active or may have been deactivated in the system.
- Data Entry Errors: There may be errors in the data entry related to the mandate, such as incorrect mandate ID or customer information.
Solution:
To resolve this error, you can take the following steps:
Check Mandate Validity:
- Verify the validity period of the SEPA mandate in the system. Ensure that the mandate is still active and has not expired.
- You can do this by navigating to the relevant customer account and checking the mandate details.
Update Mandate:
- If the mandate has expired, you may need to create a new mandate or renew the existing one.
- Ensure that all necessary information is correctly entered when creating or updating the mandate.
Review Dates:
- Double-check the date mentioned in the error message. Ensure that it is within the valid range of the mandate.
- If the date is incorrect, adjust it accordingly in your transaction or process.
Check Activation Status:
- Ensure that the mandate is marked as active in the system. If it is inactive, you may need to activate it.
Consult Documentation:
- Refer to SAP documentation or help resources for specific instructions on managing SEPA mandates in your version of SAP CRM.
Contact Support:
- If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.
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