How To Fix CRM_BUPA_FRG0130469 - SEPA mandate &1 is not valid at date &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_FRG0130 -

  • Message number: 469

  • Message text: SEPA mandate &1 is not valid at date &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_FRG0130469 - SEPA mandate &1 is not valid at date &2 ?

    The SAP error message CRM_BUPA_FRG0130469 indicates that a SEPA mandate (Single Euro Payments Area mandate) is not valid on a specific date. This error typically arises in the context of managing customer payments and mandates in the SAP Customer Relationship Management (CRM) system.

    Cause:

    The error can occur due to several reasons:

    1. Expired Mandate: The SEPA mandate may have expired, meaning it is no longer valid for processing payments.
    2. Incorrect Date: The date provided in the error message may fall outside the validity period of the mandate.
    3. Mandate Not Active: The mandate may not be active or may have been deactivated in the system.
    4. Data Entry Errors: There may be errors in the data entry related to the mandate, such as incorrect mandate ID or customer information.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Mandate Validity:

      • Verify the validity period of the SEPA mandate in the system. Ensure that the mandate is still active and has not expired.
      • You can do this by navigating to the relevant customer account and checking the mandate details.
    2. Update Mandate:

      • If the mandate has expired, you may need to create a new mandate or renew the existing one.
      • Ensure that all necessary information is correctly entered when creating or updating the mandate.
    3. Review Dates:

      • Double-check the date mentioned in the error message. Ensure that it is within the valid range of the mandate.
      • If the date is incorrect, adjust it accordingly in your transaction or process.
    4. Check Activation Status:

      • Ensure that the mandate is marked as active in the system. If it is inactive, you may need to activate it.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific instructions on managing SEPA mandates in your version of SAP CRM.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SEPA Mandate Management: Understanding how SEPA mandates work within SAP CRM is crucial. Familiarize yourself with the processes for creating, updating, and managing mandates.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to SEPA mandates.
    • Transaction Codes: Familiarize yourself with transaction codes related to customer account management and mandate processing in SAP CRM.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.

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