How To Fix CRM_BUPA_FRG0130466 - Suitable SEPA mandate(s) exist but are not "Active"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_FRG0130 -

  • Message number: 466

  • Message text: Suitable SEPA mandate(s) exist but are not "Active"

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_FRG0130466 - Suitable SEPA mandate(s) exist but are not "Active" ?

    The SAP error message CRM_BUPA_FRG0130466 indicates that there are suitable SEPA (Single Euro Payments Area) mandates available for a business partner, but these mandates are not in an "Active" status. This can prevent transactions that require an active mandate from being processed.

    Cause:

    1. Inactive Mandates: The SEPA mandates associated with the business partner are not activated. This could be due to various reasons, such as the mandate being created but not yet activated, or it may have been deactivated due to changes in the business relationship or other administrative actions.
    2. Mandate Expiration: The mandates may have expired or been set to inactive due to the passage of time or changes in regulations.
    3. Incorrect Configuration: There may be issues with the configuration of the SEPA mandates in the system, leading to the mandates not being recognized as active.

    Solution:

    1. Check Mandate Status:

      • Navigate to the business partner's details in the SAP system and check the status of the SEPA mandates. Ensure that at least one mandate is marked as "Active."
    2. Activate Mandate:

      • If you find that the mandate is inactive, you may need to activate it. This typically involves:
        • Accessing the mandate management section in the SAP system.
        • Selecting the appropriate mandate and changing its status to "Active."
    3. Create New Mandate:

      • If there are no active mandates available, you may need to create a new SEPA mandate for the business partner. Ensure that all required information is filled out correctly and that the mandate is activated upon creation.
    4. Review Configuration:

      • If the issue persists, review the configuration settings related to SEPA mandates in your SAP system. Ensure that all necessary settings are correctly configured to allow for the activation and recognition of mandates.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific steps on managing SEPA mandates, as the process may vary depending on the version of SAP you are using.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • SEPA Mandates: These are agreements between a creditor and a debtor that authorize the creditor to collect payments from the debtor's bank account. They are essential for processing direct debits in the SEPA zone.
    • Business Partner Management: In SAP, managing business partner data is crucial for ensuring that all relevant information, including payment mandates, is up to date and accurate.
    • SAP Notes and Community: Check SAP Notes for any known issues or patches related to SEPA mandates, and consider visiting the SAP Community for discussions and solutions shared by other users.

    By following these steps, you should be able to resolve the error and ensure that the SEPA mandates are active and ready for use in transactions.

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