How To Fix CRM_BUPA_FRG0130465 - SEPA mandate &1 is not active, it has status "&2" instead

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0130 -

• Message number: 465

• Message text: SEPA mandate &1 is not active, it has status "&2" instead

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0130465 - SEPA mandate &1 is not active, it has status "&2" instead ?

  The SAP error message CRM_BUPA_FRG0130465 indicates that a SEPA (Single Euro Payments Area) mandate is not active and has a status that is not suitable for processing. This error typically arises in the context of financial transactions where a SEPA mandate is required for direct debit or credit transactions.
  Cause:
  The error message is triggered when:
  
  The SEPA mandate referenced by the system is not in an "active" status. Instead, it may be in a status such as "inactive," "pending," "revoked," or "expired."
  The mandate may not have been properly created or activated in the system.
  There may be a mismatch between the mandate and the customer or business partner data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Mandate Status:
  
  Go to the relevant transaction in SAP (e.g., transaction code BP for Business Partner) and check the status of the SEPA mandate.
  Ensure that the mandate is indeed active. If it is not, you may need to activate it or create a new mandate.
  
  
  
  Review Mandate Details:
  
  Verify the details of the mandate, including the mandate ID, customer information, and validity dates.
  Ensure that the mandate is correctly linked to the business partner or customer account.
  
  
  
  Update Mandate:
  
  If the mandate is inactive or has an incorrect status, you may need to update it. This could involve reactivating the mandate or creating a new one if necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing SEPA mandates in your version of SAP.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a permission given by a debtor to a creditor to collect payments from their bank account. It is essential for processing direct debits in the SEPA zone.
  Business Partner (BP): In SAP, business partners are entities that can be customers, vendors, or other organizations. Proper management of business partner data is crucial for financial transactions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and F110 for automatic payment transactions.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.