How To Fix CRM_BUPA_FRG0130103 - Contract account GUID &1 does not match transferred GUID &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_FRG0130 -

  • Message number: 103

  • Message text: Contract account GUID &1 does not match transferred GUID &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_FRG0130103 - Contract account GUID &1 does not match transferred GUID &2 ?

    The SAP error message CRM_BUPA_FRG0130103 indicates a mismatch between the contract account GUID (Globally Unique Identifier) that is being processed and the GUID that is being transferred. This typically occurs in scenarios involving business partner data or contract account management in SAP Customer Relationship Management (CRM) or SAP Convergent Charging (SAP CC).

    Cause:

    1. Data Mismatch: The most common cause of this error is that the GUID of the contract account being referenced does not match the GUID that is being sent in the transaction. This can happen due to:

      • Incorrect data entry or configuration.
      • Changes in the business partner or contract account data that have not been synchronized properly.
      • Issues with data migration or integration processes where GUIDs are not aligned.
    2. System Configuration: There may be configuration issues in the system that lead to inconsistencies in how GUIDs are generated or referenced.

    3. Integration Issues: If the system is integrated with other applications (like SAP S/4HANA, SAP ERP, etc.), there may be discrepancies in how data is transferred between systems.

    Solution:

    1. Verify GUIDs: Check the GUIDs involved in the transaction. Ensure that the GUID of the contract account being processed matches the GUID being transferred. You can do this by:

      • Using transaction codes like BP (Business Partner) or CRM_ORDER to look up the relevant business partner or contract account.
      • Comparing the GUIDs in the source and target systems if applicable.
    2. Data Synchronization: If there are discrepancies, ensure that the data is synchronized across systems. This may involve:

      • Running data consistency checks.
      • Reprocessing the data transfer to ensure that the correct GUIDs are being used.
    3. Check Configuration: Review the configuration settings related to business partners and contract accounts in your SAP system. Ensure that they are set up correctly and that there are no inconsistencies.

    4. Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context about the issue.

    5. Contact Support: If the issue persists after verifying the GUIDs and checking configurations, consider reaching out to SAP support for further assistance. They may provide patches or updates if this is a known issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner, CRM_ORDER for CRM Orders, and SLG1 for Application Log.
    • Documentation: Review SAP documentation related to business partner management and contract accounts for best practices and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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