How To Fix CRM_BUPA_FRG0130102 - Contract account &1 found does not match transferred number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0130 -

• Message number: 102

• Message text: Contract account &1 found does not match transferred number &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0130102 - Contract account &1 found does not match transferred number &2 ?

  The SAP error message CRM_BUPA_FRG0130102 indicates that there is a mismatch between the contract account number that is being processed and the number that has been transferred in the system. This error typically occurs in the context of customer relationship management (CRM) and financial transactions where contract accounts are involved.
  Cause:
  
  
  Data Mismatch: The contract account number that is being referenced in the transaction does not match the number that is being passed to the system. This could be due to:
  
  Incorrect data entry.
  Changes in the contract account that have not been updated in the relevant transaction.
  The contract account may have been deleted or archived.
  The wrong account number is being used in the transaction.
  
  
  
  Configuration Issues: There may be configuration settings in the CRM or financial modules that are not aligned, leading to discrepancies in how account numbers are processed.
  
  
  Integration Issues: If the system is integrated with other modules (like SAP ERP), there may be issues in data transfer or synchronization between systems.
  
  
  Solution:
  
  
  Verify Account Numbers: Check the contract account number in the transaction and ensure it matches the one in the system. You can do this by:
  
  Navigating to the contract account in the SAP GUI and confirming the details.
  Ensuring that the account number being used is active and valid.
  
  
  
  Check Data Transfer: If the error occurs during data transfer (e.g., from an external system), ensure that the data being sent is correct and matches the expected format.
  
  
  Review Configuration: If the issue persists, review the configuration settings in both the CRM and financial modules to ensure they are correctly set up to handle contract accounts.
  
  
  Consult Logs: Check the application logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) or FBL1N (Vendor Line Item Display) to investigate the contract account details.
  SAP Notes: Look for relevant SAP Notes that might address this specific error message or provide patches or updates that could resolve the issue.
  Documentation: Review the SAP Help Portal for documentation related to contract accounts and CRM processes to better understand how they should function.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.