How To Fix CRM_BUPA_FRG0130104 - There is no contract account with reference number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0130 -

• Message number: 104

• Message text: There is no contract account with reference number &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0130104 - There is no contract account with reference number &1 ?

  The SAP error message CRM_BUPA_FRG0130104 indicates that there is no contract account associated with the reference number provided. This error typically occurs in the context of customer relationship management (CRM) and financial transactions where a contract account is expected to exist for a specific reference.
  Cause:
  
  Incorrect Reference Number: The reference number provided may be incorrect or mistyped.
  Missing Contract Account: The contract account may not have been created or may have been deleted.
  Data Synchronization Issues: There may be issues with data synchronization between different SAP modules or systems.
  Authorization Issues: The user may not have the necessary authorizations to view or access the contract account.
  Configuration Issues: There may be configuration issues in the system that prevent the contract account from being recognized.
  
  Solution:
  
  Verify Reference Number: Double-check the reference number for accuracy. Ensure that it is entered correctly and corresponds to an existing contract account.
  Check Contract Account Existence: Use transaction codes like FD32 or FD33 to check if the contract account exists in the system. If it does not exist, you may need to create it.
  Review Data Synchronization: If your organization uses multiple systems (e.g., SAP CRM and SAP ERP), ensure that data synchronization processes are functioning correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the contract account. This may involve checking user roles and permissions.
  Consult Configuration Settings: Review the configuration settings related to contract accounts in the SAP system. This may involve checking the settings in the Financial Accounting (FI) module.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), FD32 (Display Customer Credit Management), and FD33 (Display Customer Credit Management).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to contract accounts and customer management for more context on how these components interact within the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.