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How To Fix CRM_BUPA_CONSUMER401 - The partner number of the reference partner cannot be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_CONSUMER - Messages for Consumer BAPIs

  • Message number: 401

  • Message text: The partner number of the reference partner cannot be changed

  • Show details Hide details
  • What causes this issue?

    The business partner number of the reference partner cannot be changed
    because existing consumers may refer to this number.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    To change the reference data for consumers, maintain the data of the
    reference business partner. The changes you make are then visible for
    all consumers that refer to this reference business partner.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_CONSUMER401 - The partner number of the reference partner cannot be changed ?

    The SAP error message CRM_BUPA_CONSUMER401 indicates that there is an attempt to change the partner number of a reference partner in the SAP Customer Relationship Management (CRM) system, which is not allowed. This error typically arises in scenarios where you are trying to modify a business partner (BP) that is linked to other entities or has certain dependencies.

    Cause:

    1. Reference Partner Restrictions: The partner number of a reference partner is often locked to maintain data integrity. This is particularly true if the partner is involved in transactions or linked to other business objects.
    2. Data Consistency: Changing the partner number could lead to inconsistencies in the data model, especially if the partner is referenced in multiple places.
    3. Configuration Settings: Certain configuration settings in the CRM system may prevent changes to partner numbers for specific business partner types.

    Solution:

    1. Check Dependencies: Before attempting to change the partner number, check if the partner is linked to any transactions, documents, or other business partners. If so, you may need to remove or update those dependencies first.
    2. Use the Correct Transaction: Ensure you are using the appropriate transaction or method to make changes to the business partner. Some changes may require specific authorization or processes.
    3. Consult Configuration: Review the configuration settings related to business partners in your SAP system. There may be settings that restrict changes to partner numbers.
    4. Create a New Partner: If changing the partner number is not feasible, consider creating a new business partner with the desired number and transferring any necessary data or relationships from the old partner to the new one.
    5. Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and version.

    Related Information:

    • Business Partner Management: Understanding how business partners are managed in SAP CRM can help in troubleshooting issues related to partner numbers.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
    • Documentation: Review the SAP documentation for business partner management to understand the implications of changing partner numbers and the best practices for managing business partners.

    By following these steps, you should be able to address the error and understand the underlying reasons for its occurrence.

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