How To Fix CRM_BUPA_CLEARING002 - Error during deactivation of existing Org. management entry

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

• Message number: 002

• Message text: Error during deactivation of existing Org. management entry

What causes this issue?

You would like to compare the organizational data of two business
partners. This is possible in principle in the case in question.
However there was an error during the deactivation of the present link
between business partner (source) and organizational data.

System Response

The action is terminated.

How to fix this error?

Try to deactivate the present link between business partner (source)
and organizational data in the dialog of the organizational data.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_CLEARING002 - Error during deactivation of existing Org. management entry ?

  The SAP error message CRM_BUPA_CLEARING002 typically occurs when there is an issue with deactivating an existing Organizational Management (Org. Management) entry in the Customer Relationship Management (CRM) module. This error can arise due to various reasons, including dependencies on other objects, inconsistencies in the data, or issues with the configuration.
  Causes:
  
  Dependencies: The Org. Management entry you are trying to deactivate may be linked to other objects (e.g., business partners, sales areas, etc.) that prevent its deactivation.
  Data Inconsistencies: There may be inconsistencies in the data related to the Org. Management entry, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to perform the deactivation.
  Active Relationships: There might be active relationships or assignments that are still using the Org. Management entry.
  
  Solutions:
  
  Check Dependencies: Review the Org. Management entry for any dependencies. Ensure that there are no active relationships or assignments that are linked to the entry you are trying to deactivate.
  Data Consistency Check: Use transaction codes like SWI1 (for workflow) or SLG1 (for application log) to check for any inconsistencies or errors in the data. Correct any issues found.
  Review Authorizations: Ensure that the user attempting to deactivate the entry has the necessary authorizations. You may need to consult with your SAP security team.
  Deactivate Related Entries: If there are related Org. Management entries or business partners, consider deactivating them first before attempting to deactivate the main entry.
  Use Transaction Code: You can use transaction code PPOME (for Organizational Management) to navigate to the Org. Management structure and check for any issues directly in the hierarchy.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (for Org. Management), BP (for Business Partner), and SWI1 (for workflow).
  SAP Documentation: Review SAP documentation related to Org. Management and CRM for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze logs and system settings in more detail.