How To Fix CRM_BUPA_CLEARING001 - Source refers to a different organizational element than target

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

• Message number: 001

• Message text: Source refers to a different organizational element than target

What causes this issue?

You would like to compare the organizational data of two business
partners.
However, this is not possible in the case in question, since both
business partners have already been assigned to an organization of the
Org. management, where it is a case of different organizational units.

System Response

The action is terminated.

How to fix this error?

The organizational data cannot be transferred or compared in this way.
This is possible using the dialog of the organizational data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_CLEARING001 - Source refers to a different organizational element than target ?

  The SAP error message CRM_BUPA_CLEARING001 typically occurs in the context of Business Partner (BP) data management within the SAP Customer Relationship Management (CRM) system. This error indicates that there is a mismatch between the organizational elements of the source and target business partners during a clearing or transfer operation.
  Cause:
  The error arises when you attempt to perform an operation (like transferring or clearing) between two business partners that belong to different organizational units. This can happen in scenarios such as:
  
  Different Sales Areas: The source and target business partners may be assigned to different sales areas or organizational units.
  Inconsistent Data: The business partner data may not be consistent across the organizational units, leading to conflicts during the operation.
  Configuration Issues: There may be configuration settings in the system that restrict the transfer of business partners between certain organizational elements.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Organizational Assignments:
  
  Verify the organizational assignments of both the source and target business partners. Ensure that they belong to the same sales area or organizational unit.
  You can do this by navigating to the business partner master data and checking the relevant organizational data.
  
  
  
  Adjust Business Partner Data:
  
  If the business partners are indeed assigned to different organizational units, you may need to adjust the data. This could involve changing the organizational assignment of one of the business partners to match the other.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to business partner management. Ensure that there are no restrictions that prevent the transfer of business partners between the specified organizational units.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to business partner management for any specific guidelines or known issues that might pertain to your situation.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data.
  SAP Notes: Look for SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user performing the operation has the necessary authorizations to access and modify the business partner data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.