How To Fix CRM_BUPA_CLEARING000 - Source account is of a different category as target account

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

• Message number: 000

• Message text: Source account is of a different category as target account

What causes this issue?

You would like to compare the organizational data of two business
partners.
However, this is not possible in the case in question, since the source
and target business partner are in different categories

System Response

The action is terminated.

How to fix this error?

The organizational data cannot be transferred or compared in this way.
This is possible in the dialog of the organizational data.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_CLEARING000 - Source account is of a different category as target account ?

  The SAP error message CRM_BUPA_CLEARING000 indicates that there is a mismatch between the source account and the target account in terms of their categories. This typically occurs during processes that involve clearing or transferring data between business partners (BPs) in the SAP Customer Relationship Management (CRM) system.
  Cause:
  The error arises when you attempt to perform an operation (like clearing or transferring balances) between two business partners that belong to different categories. For example, if you are trying to clear a transaction between a customer account and a vendor account, the system will throw this error because it expects both accounts to be of the same category (e.g., both should be customers or both should be vendors).
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Account Categories: Verify the categories of both the source and target accounts. You can do this by navigating to the business partner master data in SAP and checking the account type or category assigned to each business partner.
  
  
  Correct the Account Types: If you find that the accounts are indeed of different categories, you will need to either:
  
  Change the category of one of the accounts to match the other, if appropriate.
  Choose a different target account that matches the category of the source account.
  
  
  
  Review Transaction Logic: Ensure that the logic of the transaction you are trying to perform is correct. If you are trying to clear accounts, make sure that both accounts are intended to be cleared against each other.
  
  
  Consult Documentation: If you are unsure about the categories or the implications of changing them, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  Testing: After making the necessary changes, test the transaction again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  Business Partner Categories: In SAP, business partners can be categorized as customers, vendors, or other types. Each category has specific attributes and functionalities associated with it.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions based on the version of SAP you are using.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.