How To Fix CRM_BUPA_CLEARING003 - Source and target have different users (Org. management)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

  • Message number: 003

  • Message text: Source and target have different users (Org. management)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_CLEARING003 - Source and target have different users (Org. management) ?

    The SAP error message CRM_BUPA_CLEARING003 indicates that there is a mismatch between the source and target users in the context of organizational management when trying to perform a certain operation, typically related to business partner data or organizational units.

    Cause:

    This error usually occurs in scenarios where:

    1. User Authorization: The user attempting to perform the operation does not have the necessary authorizations for the source or target organizational units.
    2. Data Consistency: The source and target business partners or organizational units are associated with different users, which can lead to inconsistencies in data management.
    3. Configuration Issues: There may be configuration settings in the system that enforce strict user associations for certain operations.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to access both the source and target organizational units. You can do this by reviewing the user's roles and authorizations in the SAP system.
    2. Verify Business Partner Data:

      • Check the business partner data for both the source and target. Ensure that they are correctly assigned to the appropriate users and that there are no discrepancies.
    3. Review Organizational Management Settings:

      • Look into the configuration settings related to organizational management. Ensure that the settings allow for the intended operations between the specified users.
    4. Consult SAP Notes:

      • Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
    5. Testing in a Development Environment:

      • If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.
    6. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant configuration settings.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to business partner management and organizational management, such as BP (Business Partner) and PPOME (Organizational Management).
    • User Roles: Review the roles assigned to users in the context of business partner and organizational management to ensure they align with the required operations.
    • Documentation: Refer to SAP documentation for detailed information on business partner management and organizational management processes.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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