How To Fix CRM_BUPA_BOL126 - One or more cleansing cases with blocked partners are not displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 126

• Message text: One or more cleansing cases with blocked partners are not displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL126 - One or more cleansing cases with blocked partners are not displayed ?

  The SAP error message CRM_BUPA_BOL126 indicates that there are one or more cleansing cases in the system that involve blocked business partners, and as a result, these cases are not being displayed. This typically occurs in the context of data cleansing or data quality management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The primary cause of this error message is that the business partners involved in the cleansing cases are marked as "blocked" in the system. When a business partner is blocked, it means that they cannot be used for certain transactions or processes, which includes being part of cleansing cases. This is a safeguard to prevent any operations on partners that are not currently active or valid.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Business Partner Status:
  
  Navigate to the business partner master data in SAP.
  Check the status of the business partners involved in the cleansing cases. You can do this by using transaction code BP (Business Partner) and searching for the relevant partners.
  If the partners are indeed blocked, you will need to determine if they should be unblocked or if they need to remain blocked.
  
  
  
  Unblock Business Partners:
  
  If it is appropriate to unblock the business partners, you can do so by editing their status in the business partner master data.
  Make sure to follow your organization's policies regarding unblocking partners, as this may have implications for data integrity and compliance.
  
  
  
  Review Cleansing Cases:
  
  After unblocking the necessary business partners, revisit the cleansing cases to see if they are now displayed.
  If the cases are still not displayed, ensure that there are no other issues affecting the visibility of these cases.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the CRM module and data cleansing processes for any additional guidance or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  Business Partner Management: Understanding how business partners are managed in SAP CRM is crucial. Familiarize yourself with the concepts of blocking and unblocking partners, as well as the implications of these actions.
  Data Cleansing Processes: Review the data cleansing processes in your organization to ensure that they align with best practices and that all stakeholders are aware of the status of business partners.
  SAP Notes and Community: Check SAP Notes for any updates or patches related to this error message. The SAP Community forums can also be a valuable resource for finding similar issues faced by other users.
  
  By following these steps, you should be able to address the error message CRM_BUPA_BOL126 and ensure that your cleansing cases are displayed correctly.