How To Fix CRM_BUPA_BOL120 - Profile is in use and cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 120

• Message text: Profile is in use and cannot be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL120 - Profile is in use and cannot be deleted ?

  The SAP error message "CRM_BUPA_BOL120 Profile is in use and cannot be deleted" typically occurs when you attempt to delete a business partner profile that is currently being used or referenced in the system. This can happen in various scenarios, such as when the profile is assigned to a business partner, transaction, or other objects within the SAP CRM system.
  Cause:
  
  Active Assignments: The profile you are trying to delete is still assigned to one or more business partners or transactions.
  Open Transactions: There may be open transactions or processes that are utilizing the profile.
  System Locks: The profile might be locked by another user or process, preventing deletion.
  Dependencies: Other objects or configurations may depend on the profile, making it non-removable.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Assignments:
  
  Use transaction code BP (Business Partner) to check if the profile is assigned to any business partners. If it is, you will need to remove the assignment before attempting to delete the profile.
  
  
  
  Review Open Transactions:
  
  Ensure that there are no open transactions or processes that are using the profile. You may need to complete or close these transactions.
  
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for any locks on the profile. If you find any locks, you may need to wait for them to be released or contact the user who has locked the profile.
  
  
  
  Dependency Check:
  
  Investigate if there are any dependencies on the profile. This may involve checking related configurations or settings in the system.
  
  
  
  Use Transaction Code CRMD_ORDER:
  
  If the profile is related to a specific order or transaction, you can use transaction code CRMD_ORDER to check for any references to the profile.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific profile and its usage to understand any additional constraints.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRMD_ORDER, and SM12 for managing business partners and checking locks.
  SAP Notes: Search for SAP Notes related to the specific error message or profile for any known issues or patches.
  User Authorizations: Ensure that you have the necessary authorizations to delete profiles in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.