How To Fix CRM_BUPA_BOL114 - Reference user &1 is not valid; use value help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 114

• Message text: Reference user &1 is not valid; use value help

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL114 - Reference user &1 is not valid; use value help ?

  The SAP error message CRM_BUPA_BOL114 indicates that the reference user specified in the system is not valid. This error typically occurs in the context of Business Partner (BP) management within the SAP Customer Relationship Management (CRM) module. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid User Reference: The user ID provided does not exist in the system or is not correctly formatted.
  User Deactivation: The user might have been deactivated or deleted in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the Business Partner data.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the user master data.
  
  Solution:
  
  
  Check User ID: Verify that the user ID referenced in the error message is correct. Ensure that it exists in the system.
  
  You can do this by navigating to transaction SU01 (User Maintenance) and checking the user details.
  
  
  
  User Activation: If the user is inactive, you may need to reactivate the user account.
  
  Again, use transaction SU01 to check the status of the user and activate it if necessary.
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the Business Partner data.
  
  You can check the user’s roles and authorizations in transaction SU01 or PFCG (Role Maintenance).
  
  
  
  Use Value Help: The error message suggests using value help. This means you can use the F4 help functionality in the field where the user ID is entered to select a valid user from the list.
  
  This can help avoid manual entry errors.
  
  
  
  Data Consistency Check: If the issue persists, consider running a consistency check on the Business Partner data to identify any discrepancies.
  
  You can use transaction BP to manage and check Business Partner data.
  
  
  
  Consult Documentation: If you are still unable to resolve the issue, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  BP: Business Partner Management
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the appropriate roles assigned that allow them to perform actions related to Business Partners.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_BUPA_BOL114 error message.