How To Fix CRM_BUPA_BOL079 - Account &1 does not have the role "Sold-To Party"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 079

• Message text: Account &1 does not have the role "Sold-To Party"

What causes this issue?

For data to be transferred to FI-CA (<ZK>Contract Accounts Receivable
and Payable</>) the account must have the role <LS>Sold-To Party</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL079 - Account &1 does not have the role "Sold-To Party" ?

  The SAP error message CRM_BUPA_BOL079 indicates that the business partner (account) specified does not have the required role of "Sold-To Party." This error typically occurs in the context of sales processes where a sold-to party is necessary for creating sales orders, quotations, or other related documents.
  Cause:
  
  Missing Role Assignment: The business partner (BP) does not have the "Sold-To Party" role assigned to it. In SAP CRM, business partners can have multiple roles (e.g., Sold-To Party, Ship-To Party, Payer, etc.), and if the required role is missing, the system will throw this error.
  Incorrect Business Partner: The account number provided may be incorrect or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the role from being recognized.
  
  Solution:
  
  
  Check Business Partner Roles:
  
  Go to the transaction code BP (Business Partner).
  Enter the business partner number that is causing the error.
  Check the roles assigned to the business partner. Ensure that the "Sold-To Party" role is assigned.
  If the role is missing, you can add it by selecting the appropriate role and saving the changes.
  
  
  
  Create or Modify Business Partner:
  
  If the business partner does not exist, you may need to create a new business partner with the "Sold-To Party" role.
  If the business partner exists but lacks the role, you can modify the existing business partner to include the "Sold-To Party" role.
  
  
  
  Verify Configuration:
  
  Ensure that the configuration settings for business partner roles are correctly set up in the system. This may involve checking the customizing settings in SPRO.
  
  
  
  Check for Authorizations:
  
  Ensure that the user has the necessary authorizations to view and modify business partner roles.
  
  
  
  Related Information:
  
  Business Partner Roles: In SAP, business partners can have multiple roles, and each role defines the function of the partner in a business transaction. Common roles include Sold-To Party, Ship-To Party, Payer, etc.
  Transaction Codes:
  
  BP: To manage business partners.
  CRMD_ORDER: To manage sales orders and related documents.
  
  
  Documentation: Refer to SAP Help documentation for more details on business partner management and role assignments.
  
  By following these steps, you should be able to resolve the error and ensure that the business partner has the necessary role for your sales processes.