How To Fix CRM_BUPA_BOL080 - IBAN was not changed for all mandates (no change authorization)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 080

• Message text: IBAN was not changed for all mandates (no change authorization)

What causes this issue?

When you changed the IBAN of the bank account, the IBAN was changed in
those mandates for which you are authorized to make changes. However,
other mandates were assigned to this bank account for which you are not
authorized to make changes. The IBAN was not changed in those mandates.

System Response

The mandates with the former IBAN are no longer displayed for the
current bank account, since the former IBAN does not match the new IBAN
of the bank account .

How to fix this error?

Contact a user with authorization for the remaining mandates for which
the IBAN must to be changed. This user can change the mandates directly
in the individual/corporate account, in the <LS>Mandates </>assignment
block.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL080 - IBAN was not changed for all mandates (no change authorization) ?

  The SAP error message "CRM_BUPA_BOL080 IBAN was not changed for all mandates (no change authorization)" typically occurs in the context of managing business partner data, particularly when dealing with bank details and mandates in the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with the authorization to change the IBAN (International Bank Account Number) for certain mandates associated with a business partner.
  Cause:
  
  Authorization Issues: The user attempting to change the IBAN does not have the necessary authorizations to modify the mandates associated with the business partner.
  Mandate Status: The mandates may be in a status that does not allow changes, such as being locked or in a completed state.
  Data Consistency: There may be inconsistencies in the data that prevent the change from being processed.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to change the IBAN for all mandates. This may involve checking roles and permissions in the SAP system.
  Review Mandate Status: Check the status of the mandates associated with the business partner. If they are locked or completed, you may need to unlock them or create a new mandate.
  Data Validation: Validate the data being entered for the IBAN to ensure it meets the required format and standards.
  Consult with Admin: If the issue persists, consult with your SAP system administrator or support team to review the configuration and authorization settings related to business partner management and mandates.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage business partner data or S_USER_AUTH to check user authorizations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling IBAN changes and mandates.
  Documentation: Refer to SAP documentation on business partner management and mandate processing for more detailed information on the processes involved.
  
  By addressing the authorization issues and ensuring that the mandates are in a modifiable state, you should be able to resolve the error and successfully change the IBAN for the business partner's mandates.