How To Fix CRM_BUPA_BOL077 - Alternative debtor &1 does not have the role "Sold-To Party"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 077

• Message text: Alternative debtor &1 does not have the role "Sold-To Party"

What causes this issue?

For data to be transferred to FI-CA (<ZK>Contract Accounts Receivable
and Payable</>) the account must have the role <LS>Sold-To Party</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL077 - Alternative debtor &1 does not have the role "Sold-To Party" ?

  The SAP error message CRM_BUPA_BOL077 indicates that the alternative debtor specified in the transaction does not have the required role of "Sold-To Party." This error typically occurs in the context of Customer Relationship Management (CRM) when trying to process a transaction that requires a specific business partner role.
  Cause:
  
  Missing Role Assignment: The alternative debtor (business partner) does not have the "Sold-To Party" role assigned in the system.
  Incorrect Business Partner: The business partner being referenced may not be the correct one for the transaction.
  Configuration Issues: There may be configuration issues in the business partner settings or in the transaction setup.
  
  Solution:
  
  
  Check Business Partner Roles:
  
  Go to the transaction code BP (Business Partner).
  Search for the alternative debtor (business partner) in question.
  Check the roles assigned to this business partner. Ensure that the "Sold-To Party" role is assigned.
  
  
  
  Assign the Role:
  
  If the "Sold-To Party" role is missing, you can assign it by editing the business partner.
  Select the appropriate role and save the changes.
  
  
  
  Verify Transaction Data:
  
  Ensure that the transaction you are trying to process is correctly referencing the intended business partner.
  Check if there are any other dependencies or requirements for the transaction that might be causing the error.
  
  
  
  Consult Configuration:
  
  If you are unsure about the role assignments or if the issue persists, consult with your SAP configuration team to ensure that the business partner roles are set up correctly in the system.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Business Partner Roles: In SAP CRM, business partners can have multiple roles (e.g., Sold-To Party, Ship-To Party, Payer, etc.). Each role defines the specific functions and responsibilities of the business partner in various transactions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and CRMD_ORDER for managing CRM orders.
  Documentation: Refer to SAP Help documentation for detailed information on business partner management and role assignments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.