How To Fix CRM_BSP_PERS021 - Enter a title and URL


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BSP_PERS - Messages for personalization

  • Message number: 021

  • Message text: Enter a title and URL

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BSP_PERS021 - Enter a title and URL ?

    The SAP error message CRM_BSP_PERS021 typically occurs in the context of the SAP CRM (Customer Relationship Management) system when working with Business Server Pages (BSP) applications. This error indicates that a title and URL must be provided for a specific BSP application or personalization setting.

    Cause:

    The error is usually triggered when:

    1. A user attempts to create or modify a personalization setting without providing a required title and URL.
    2. The system expects these fields to be filled out for proper identification and navigation within the BSP application.

    Solution:

    To resolve the error, follow these steps:

    1. Check Input Fields: Ensure that both the title and URL fields are filled out correctly. The title should be a descriptive name for the personalization setting, and the URL should point to the correct BSP application.

    2. Access Personalization Settings:

      • Navigate to the personalization settings in the SAP CRM system.
      • Look for the specific BSP application where the error occurred.
    3. Fill in Required Fields:

      • Enter a meaningful title in the title field.
      • Provide the correct URL that corresponds to the BSP application you are working with.
    4. Save Changes: After entering the required information, save your changes and check if the error persists.

    5. Check Authorization: Ensure that you have the necessary authorizations to create or modify personalization settings. Lack of proper permissions can sometimes lead to unexpected errors.

    6. Consult Documentation: If the issue continues, refer to SAP documentation or help resources for further guidance on BSP personalization.

    Related Information:

    • BSP Applications: Business Server Pages are used in SAP for web-based applications. They allow for the creation of dynamic web content.
    • Personalization: This feature allows users to customize their interface and experience within SAP applications.
    • SAP Notes: Check for any relevant SAP Notes or updates that might address this specific error or provide additional context.

    If the problem persists after following these steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.

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