How To Fix CRM_BSP_PERS019 - Your personal Web links have been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 019

• Message text: Your personal Web links have been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS019 - Your personal Web links have been saved ?

  The SAP error message CRM_BSP_PERS019 typically indicates that there is an issue related to the saving of personal web links in the SAP CRM system. This message is often encountered in the context of the Business Server Pages (BSP) applications used in SAP CRM.
  Cause:
  The error message "Your personal Web links have been saved" is not necessarily an error but rather an informational message indicating that the system has successfully saved the user's personal web links. However, if you are experiencing issues or unexpected behavior related to this message, it could be due to:
  
  User Authorization Issues: The user may not have the necessary permissions to save personal links.
  Session Timeout: The session may have timed out, leading to issues when trying to save links.
  Browser Compatibility: There may be compatibility issues with the browser being used to access the SAP CRM system.
  System Configuration: There could be configuration issues in the BSP application or the CRM system itself.
  
  Solution:
  To resolve issues related to this message, consider the following steps:
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to save personal web links. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  Session Management: If the session has timed out, try logging out and logging back into the system. Ensure that the session timeout settings are configured appropriately.
  
  
  Browser Settings: Test the application in different browsers or update the current browser to the latest version. Clear the browser cache and cookies, as this can sometimes resolve unexpected behavior.
  
  
  Review System Logs: Check the system logs for any related error messages or warnings that could provide more context about the issue.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address known issues with the BSP application or the specific version of SAP CRM you are using.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  BSP Applications: Business Server Pages (BSP) are used in SAP for web-based applications. Understanding how BSP works can help in troubleshooting related issues.
  SAP CRM Documentation: Refer to the official SAP documentation for CRM for more details on user management and personalization features.
  User Training: Ensure that users are trained on how to use the personalization features effectively, which can help minimize errors.
  
  By following these steps, you should be able to address any issues related to the CRM_BSP_PERS019 message in your SAP CRM system.