How To Fix CRM_BSP_PERS022 - Entry '&1' cannot be deleted; entry has been moved to '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 022

• Message text: Entry '&1' cannot be deleted; entry has been moved to '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS022 - Entry '&1' cannot be deleted; entry has been moved to '&2' ?

  The SAP error message CRM_BSP_PERS022 indicates that an entry you are trying to delete cannot be removed because it has been moved to another location or context. This typically occurs in the context of Business Server Pages (BSP) applications in SAP CRM, where user-specific settings or personalizations are managed.
  Cause:
  The error message is triggered when:
  
  You attempt to delete a personalization entry (like a layout or a user-specific setting) that has already been relocated or is no longer in the original context.
  The entry you are trying to delete has been moved to a different area or has been re-assigned, making it unavailable for deletion in its original context.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check the Target Location: Review the target location (&2 in the error message) where the entry has been moved. You may need to navigate to that location to manage the entry.
  
  
  Update or Remove from New Location: If you have access to the new location, you can either update the entry or delete it from there.
  
  
  Use Transaction Codes: You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the entries and see if they can be managed from there.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on managing BSP personalizations and entries.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  BSP Personalization: Understand how BSP applications handle user-specific settings and personalizations.
  SAP Notes: Check SAP Notes for any updates or patches that might address this issue.
  User Authorizations: Ensure that you have the necessary authorizations to delete or modify entries in the specified context.
  
  By following these steps, you should be able to address the error and manage your BSP personalizations effectively.