How To Fix CRM_BSP_PERS023 - You need to start a new session to make your changes effective

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 023

• Message text: You need to start a new session to make your changes effective

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS023 - You need to start a new session to make your changes effective ?

  The SAP error message CRM_BSP_PERS023 typically occurs in the context of the SAP CRM (Customer Relationship Management) system when a user attempts to make changes to personalization settings or user-specific configurations. The message indicates that the changes made will not take effect until a new session is started.
  Cause:
  The primary cause of this error message is that certain personalization settings or configurations require a fresh session to be applied. This is often due to the way the SAP system handles user sessions and the caching of personalization data. When changes are made, the system needs to refresh the session to load the new settings.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Log Out and Log Back In: The simplest solution is to log out of the SAP CRM system and then log back in. This will start a new session and apply the changes you made.
  
  
  Clear Browser Cache: If you are using a web-based interface (like SAP CRM WebClient), clearing your browser cache may help. After clearing the cache, log back into the system.
  
  
  Use a Different Browser or Incognito Mode: Sometimes, using a different browser or opening an incognito/private browsing window can help bypass session-related issues.
  
  
  Check for System Updates: Ensure that your SAP system is up to date. Sometimes, bugs in earlier versions can cause issues with session handling.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve the issue.
  
  
  Contact SAP Support: If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may provide specific guidance based on your system configuration.
  
  
  Related Information:
  
  Personalization in SAP CRM: Personalization allows users to customize their interface and settings according to their preferences. Changes made in personalization settings often require a session refresh to take effect.
  Session Management: Understanding how SAP manages user sessions can help in troubleshooting similar issues. SAP uses session cookies and server-side session management to maintain user states.
  User Training: Providing training to users on how to properly apply and save personalization settings can help minimize confusion and errors related to session changes.
  
  By following these steps, you should be able to resolve the CRM_BSP_PERS023 error and ensure that your changes take effect in the SAP CRM system.