How To Fix CRM_BSP_PERS006 - The passwords specified must be identical

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 006

• Message text: The passwords specified must be identical

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS006 - The passwords specified must be identical ?

  The SAP error message CRM_BSP_PERS006 indicates that there is a mismatch between the passwords entered in a password change or reset process. This error typically occurs when a user is trying to change their password in the SAP CRM system, and the new password and its confirmation do not match.
  Cause:
  The primary cause of this error is that the user has entered different values for the new password and the confirmation password fields. This can happen due to:
  
  Typographical errors when entering the passwords.
  Copy-pasting issues where extra spaces or characters are included.
  User confusion about the password requirements.
  
  Solution:
  To resolve the error, follow these steps:
  
  Re-enter Passwords: Carefully re-enter the new password and the confirmation password, ensuring that both fields match exactly.
  Check for Spaces: Make sure there are no leading or trailing spaces in either password field.
  Password Requirements: Ensure that the new password meets any specific requirements set by your organization (e.g., length, complexity).
  Use a Password Manager: If you are copying and pasting passwords, consider using a password manager to avoid formatting issues.
  Clear Browser Cache: If you are using a web-based interface, clearing the browser cache or trying a different browser may help resolve any session-related issues.
  
  Related Information:
  
  Password Policy: Familiarize yourself with your organization's password policy to ensure compliance with any rules regarding password complexity and length.
  User Authorization: Ensure that you have the necessary authorizations to change your password in the SAP system.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions for this error.
  Support: If the issue persists after following the above steps, consider reaching out to your IT support team or SAP administrator for further assistance.
  
  By ensuring that both password fields match and comply with the required standards, you should be able to resolve the CRM_BSP_PERS006 error successfully.