How To Fix CRM_BSP_PERS007 - Changing the password is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 007

• Message text: Changing the password is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS007 - Changing the password is not allowed ?

  The SAP error message CRM_BSP_PERS007 ("Changing the password is not allowed") typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when users attempt to change their passwords through the Business Server Pages (BSP) application.
  Cause:
  This error can arise due to several reasons:
  
  
  System Configuration: The system may be configured to disallow password changes through the BSP application. This is often a security measure to ensure that password changes are handled through more secure channels.
  
  
  User Authorizations: The user may not have the necessary authorizations to change their password. This can be due to role restrictions or missing authorizations in the user profile.
  
  
  Password Policy: The password policy set in the system may restrict certain actions, including changing passwords under specific conditions.
  
  
  Technical Issues: There may be technical issues or bugs in the BSP application or the underlying configuration that prevent password changes.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check System Configuration:
  
  Review the configuration settings in the SAP system to see if password changes are allowed through the BSP application. This may involve checking the relevant profiles or parameters in transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to change their password. This can be checked in transaction SU01 by reviewing the user’s roles and authorizations.
  
  
  
  Use Alternative Methods:
  
  If changing the password through the BSP application is not allowed, consider using alternative methods such as:
  
  Changing the password through the SAP GUI using transaction SU01.
  Using the password reset functionality provided by the system administrator.
  
  
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of your SAP CRM system for any known issues or additional configuration settings that may affect password changes.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  User Management: Familiarize yourself with user management best practices in SAP, including how to handle password policies and user authorizations.
  Security Policies: Review your organization’s security policies regarding password management to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.