How To Fix CRM_BSP_PERS008 - New password is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 008

• Message text: New password is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS008 - New password is not allowed ?

  The SAP error message CRM_BSP_PERS008 ("New password is not allowed") typically occurs when a user attempts to change their password in the SAP CRM system, but the new password does not meet the system's password policy requirements. This can happen for various reasons, including:
  Causes:
  
  
  Password Policy Violations: The new password may not meet the complexity requirements set by the system, such as:
  
  Minimum length
  Inclusion of uppercase letters, lowercase letters, numbers, and special characters
  Not being similar to the old password
  Not being a commonly used password
  
  
  
  User Account Restrictions: The user account may have restrictions that prevent password changes, such as being locked or expired.
  
  
  System Configuration: The password policy may be configured in a way that restricts certain types of passwords.
  
  
  Solutions:
  
  
  Check Password Requirements: Review the password policy in your organization to ensure that the new password meets all the specified criteria. You can usually find this information in the SAP documentation or by consulting your system administrator.
  
  
  Use a Different Password: Try creating a new password that adheres to the complexity requirements. Ensure it is sufficiently different from your previous passwords.
  
  
  Account Status: Verify that your user account is active and not locked or expired. If it is, contact your system administrator to resolve the issue.
  
  
  Consult System Administrator: If you continue to face issues, reach out to your SAP system administrator. They can check the system settings and logs for any additional restrictions or errors that may be affecting your ability to change the password.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  Related Information:
  
  SAP Security Settings: Familiarize yourself with the security settings in SAP, particularly those related to user management and password policies.
  User Management: Understanding how user roles and authorizations work in SAP can help in troubleshooting issues related to user accounts.
  Documentation: Refer to the official SAP Help Portal for detailed information on user management and password policies.
  
  By following these steps, you should be able to resolve the error message CRM_BSP_PERS008 and successfully change your password in the SAP CRM system.