How To Fix CRM_BSP_PERS004 - Too many attempts to change password

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 004

• Message text: Too many attempts to change password

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS004 - Too many attempts to change password ?

  The SAP error message CRM_BSP_PERS004 indicates that a user has made too many unsuccessful attempts to change their password. This is a security feature designed to prevent unauthorized access to user accounts.
  Cause:
  
  Excessive Password Change Attempts: The user has tried to change their password multiple times without success, exceeding the allowed limit.
  Incorrect Passwords: The user may be entering incorrect current passwords or new passwords that do not meet the system's complexity requirements.
  Account Lockout Policies: The system may have policies in place that lock accounts after a certain number of failed attempts.
  
  Solution:
  
  Wait for Lockout Period: Often, there is a temporary lockout period after too many failed attempts. Waiting for this period to expire may allow the user to try again.
  Contact System Administrator: If the user is unable to reset their password after the lockout period, they should contact their system administrator or IT support for assistance. The administrator can reset the password or unlock the account.
  Check Password Requirements: Ensure that the new password meets the system's complexity requirements (length, special characters, etc.).
  Use the Correct Current Password: Make sure that the current password being entered is correct before attempting to change it.
  Review Security Policies: If this issue occurs frequently, it may be worth reviewing the organization's security policies regarding password changes and lockout thresholds.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  User Documentation: Refer to the user documentation for guidelines on password policies and procedures for changing passwords in SAP.
  System Configuration: The system administrator can review the configuration settings related to password management and lockout policies in the SAP system.
  
  By following these steps, users should be able to resolve the issue related to the CRM_BSP_PERS004 error message.