How To Fix CRM_BSP_PERS002 - No active user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BSP_PERS - Messages for personalization

  • Message number: 002

  • Message text: No active user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BSP_PERS002 - No active user ?
    The SAP error message CRM_BSP_PERS002: No active user typically occurs in the SAP CRM (Customer Relationship Management) system when a user tries to access a Business Server Page (BSP) application but the system cannot find an active user session. This can happen for several reasons, and here are some common causes, solutions, and related information:
    Causes:
    
    User Not Logged In: The user may not be logged into the SAP system or the session may have expired.
    User Deactivation: The user account may be inactive or locked in the SAP system.
    Authorization Issues: The user may not have the necessary authorizations to access the BSP application.
    Session Timeout: The session may have timed out due to inactivity.
    Technical Issues: There may be technical issues with the BSP application or the underlying system.
    
    Solutions:
    
    
    Check User Status:
    
    Ensure that the user is logged in and has an active session.
    Verify that the user account is not locked or inactive in transaction SU01.
    
    
    
    Re-login:
    
    If

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