How To Fix CRM_BSP_PERS001 - User is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 001

• Message text: User is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS001 - User is locked ?

  The SAP error message CRM_BSP_PERS001: User is locked typically indicates that the user account you are trying to access has been locked due to various reasons, such as multiple failed login attempts or administrative actions. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Multiple Failed Login Attempts: If a user enters incorrect credentials multiple times, the system may lock the account as a security measure.
  Administrative Lock: An administrator may have manually locked the user account for security or compliance reasons.
  Password Expiration: If the user’s password has expired and they have not reset it, the account may be locked.
  System Configuration: Certain system settings may automatically lock accounts after a specified number of failed login attempts.
  
  
  Solution:
  
  
  Unlock the User Account:
  
  Using Transaction Code SU01:
  Go to transaction code SU01 (User Maintenance).
  Enter the locked user ID and click on the "Display" button.
  If the user is locked, you will see a lock icon. Click on