How To Fix CRM_BSP_PERS003 - Password has expired


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BSP_PERS - Messages for personalization

  • Message number: 003

  • Message text: Password has expired

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BSP_PERS003 - Password has expired ?

    The SAP error message CRM_BSP_PERS003: Password has expired typically occurs when a user's password has reached its expiration date and needs to be changed. This is a common security measure in many systems to ensure that users regularly update their passwords.

    Cause:

    1. Password Expiration Policy: SAP systems often have a password expiration policy configured, which requires users to change their passwords after a certain period.
    2. User Inactivity: If a user has not logged in for an extended period, their password may expire as part of the security protocols.
    3. Manual Password Change: The user may have manually changed their password, but the new password has not been set correctly or has not been activated.

    Solution:

    To resolve the issue, the user needs to change their password. Here are the steps to do so:

    1. Log in to SAP GUI: If you can access the SAP GUI, log in using your credentials. If your password has expired, you may be prompted to change it upon login.
    2. Change Password:
      • Navigate to the User Profile settings.
      • Select the option to change your password.
      • Follow the prompts to enter your old password and set a new password.
    3. Using the Password Change Transaction:
      • You can also use transaction code SU01 (User Maintenance) to change your password if you have the necessary authorizations.
      • Enter your username and select the "Change" option.
      • Go to the "Logon Data" tab and enter a new password.
    4. Password Reset by Administrator: If you cannot log in at all, contact your SAP system administrator. They can reset your password for you.

    Related Information:

    • Password Policy: Check with your system administrator about the password policy in place, including the expiration period and complexity requirements.
    • User Profile: Regularly review your user profile settings to ensure that your contact information is up to date, which can help in case you need to reset your password.
    • Security Best Practices: Always follow best practices for password management, such as using strong passwords and changing them regularly.

    If the issue persists after changing the password, it may be necessary to check for any additional system settings or restrictions that could be affecting your account.

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