How To Fix CRM_BSP_ERP_ORDER011 - header level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_ERP_ORDER - Messages generated from ERP Order BSP Application

• Message number: 011

• Message text: header level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_ERP_ORDER011 - header level ?

  The SAP error message CRM_BSP_ERP_ORDER011 typically relates to issues encountered in the SAP CRM (Customer Relationship Management) system, particularly when dealing with order management in the Business Server Pages (BSP) applications. This error often indicates that there is a problem with the header level data of an order, which can stem from various causes.
  Possible Causes:
  
  Missing Required Fields: Certain mandatory fields in the order header may not be filled out correctly or are missing.
  Data Inconsistencies: There may be inconsistencies in the data being sent from the CRM to the ERP system or vice versa.
  Configuration Issues: Incorrect configuration settings in the CRM or ERP system can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to perform the action related to the order.
  System Integration Issues: Problems with the integration between SAP CRM and SAP ERP systems can also trigger this error.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields in the order header are filled out correctly. Review the order creation or modification screen for any highlighted fields.
  Validate Data: Check for any inconsistencies in the data being entered. This includes verifying customer data, product information, and pricing conditions.
  Review Configuration: Look into the configuration settings in both the CRM and ERP systems. Ensure that the settings align with the business processes and requirements.
  User Authorizations: Verify that the user has the necessary authorizations to create or modify orders. This can be checked in the user roles and profiles.
  Integration Monitoring: Use transaction codes like SLG1 (Application Log) to check for any logs related to the error. This can provide insights into what went wrong during the integration process.
  Consult Documentation: Refer to SAP Notes and documentation for any specific guidance related to the error message. SAP Support may have published notes that address this specific error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDERADM_H, and CRM_ORDERADM_I for order management.
  SAP Notes: Search for SAP Notes related to CRM_BSP_ERP_ORDER011 in the SAP Support Portal for any patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze system logs and configurations in more detail.