How To Fix CRM_BSP_ERP_ORDER012 - item level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_ERP_ORDER - Messages generated from ERP Order BSP Application

• Message number: 012

• Message text: item level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_ERP_ORDER012 - item level ?

  The SAP error message CRM_BSP_ERP_ORDER012 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the item level of an order. This error can arise due to various reasons, such as missing data, incorrect configurations, or inconsistencies between the CRM and ERP systems.
  Cause:
  
  Missing or Incorrect Data: The error may be triggered if required fields for the item are not filled in correctly or are missing entirely.
  Configuration Issues: There may be issues with the configuration of the item categories or the order type in the CRM system.
  Inconsistencies Between Systems: If there are discrepancies between the CRM and ERP systems, such as differences in item master data or pricing conditions, this can lead to errors.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform actions on the item level.
  
  Solution:
  
  Check Item Data: Review the item details in the order to ensure that all required fields are filled out correctly. This includes checking for valid material numbers, quantities, and pricing information.
  Review Configuration: Ensure that the item category and order type are correctly configured in the system. This may involve checking the customizing settings in SPRO.
  Synchronize Data: If there are inconsistencies between the CRM and ERP systems, ensure that the data is synchronized. This may involve running data consistency checks or re-uploading data.
  Check Authorizations: Verify that the user has the necessary authorizations to perform actions on the order items. This can be checked in the user roles and profiles.
  Debugging: If the issue persists, consider using transaction codes like SLG1 (Application Log) to check for detailed error logs that can provide more context on the error.
  Consult Documentation: Refer to SAP Notes or the SAP Help Portal for any specific notes related to this error message, as there may be patches or updates that address the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or fixes for this error.
  Transaction Codes: Familiarize yourself with transaction codes like CRM_ORDER, CRM_ORDERADM_I, and others that are relevant to order management in SAP CRM.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.